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This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
At Melbourne Metro College students are required to undertake 400 hours of field placement at one or more providers to be able to register with the Australian Community Workers Association (ACWA).
Course Name: DIPLOMA OF COMMUNITY SERVICES
VET National Code: CHC52021
CRICOS CODE: 113680J
The entry requirements to get into this course are as below:
International students must demonstrate English language proficiency with minimum score of:
IELTS overall band of 6.0 (Academic), or
PTE (Pearson Test of English) 46; or equivalent.
Level 5, 440 Elizabeth St, MELBOURNE, VIC 3000
73-81 Murray St, Hobart, Tasmania 7000
admissions@melmc.edu.au
+61 39 9997401
Prior to the commencement of the course, all students are required to undertake a language, literacy and numeracy (LLN) test mapped at Australian Core Skills Framework and required to attain score at ACSF Level.
Learning skills: | 4 |
Reading skills: | 3 |
Writing skills | 3 |
Oral communication skills | 4 |
Numeracy skills | 3 |
The qualification is delivered over 104 weeks comprising of:
Holiday breaks amounting to 18 weeks (as specified in the timetable)
Classes are scheduled for 20 hours per week during which students are required to attend 16 hours of classroom training per week and complete structured self-study of 4 hours per week.
Homework is expected to be approximately 5 hours a week.
The training and assessment schedule shows the weeks during which training is delivered and assessment conducted for each unit.
Unit of Competency
Code | Title | Core or Elective |
CHCCCS004 | Assess co-existing needs | Core |
CHCCCS007 | Develop and implement service programs | Core |
CHCCCS019 | Recognise and respond to crisis situations | Core |
CHCCSM013 | Facilitate and review case management | Core |
CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | Core |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Core |
CHCDIV001 | Work with diverse people | Core |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Core |
CHCLEG003 | Manage legal and ethical compliance | Core |
CHCMGT005 | Facilitate workplace debriefing and support processes | Core |
CHCPRP003 | Reflect on and improve own professional practice | Core |
HLTWHS003 | Maintain work health and safety | Core |
CHCADV002 | Provide advocacy and representation services | Elective |
CHCCOM003 | Develop workplace communication strategies | Elective |
CHCCSL002 | Apply specialist interpersonal and counselling interview skills | Elective |
CHCDIV003 | Manage and promote diversity | Elective |
CHCMHS005 | Provide services to people with co-existing mental health and alcohol and other drugs issues | Elective |
CHCPRP001 | Develop and maintain networks and collaborative partnerships | Elective |
CHCADV001 | Facilitate the interests and rights of clients | Elective |
HLTWHS004 | Manage work health and safety | Elective |
Students are required to complete 200 hours of work placement as part of the qualification.
10 weeks of work placement (student will complete the placement in two blocks first block in term 4 (100 hours) and second block in term 8 (100 hours).
A face-to-face training mode is employed for this qualification. All classroom-based training will take place at the Melbourne Metro College training facilities.
The structured self-study component of this course amounts to 4hours a week. Students are provided with access to self-study guide for completion of a range of activities. The estimated time to complete activities is documented in the guide for each unit. This is a mandatory component of a student’s study and student’s attendance and participation will be monitored.
• Prior to the enrolment and at enrolment, students are made aware of the availability of Credit Transfer (CT) and Recognition of Prior Learning (RPL).
• Students are required to apply for CT of any relevant units and may also apply for RPL prior to course commencement.
• Students must show evidence that can be verified such as a statement of results for credit transfer to be granted.
Students are provided with:
• Student Assessment Booklet
• Other documents specific to the workplace simulation task requirements
Students who complete this course may wish to continue their education into CHC62015 Advanced Diploma of Community Sector Management or higher education qualification in community services.
Potential employment options are in a range of community services management roles.
Students who complete this course may wish to continue their education into CHC62015 Advanced